TermsofService

Who you are contracting with

IC Lueur Ai is operated by I C Develop Co., Ltd., a company registered in Thailand.

The service

An OpenAI-compatible API gateway. Requests are routed to models hosted on AWS Bedrock, Google Vertex AI and Azure AI Foundry, and billed in THB from measured token usage.

Accounts and API keys

You can create an individual account yourself, by signing up and verifying your email address — no admin approval needed. Organization (B2B) and staff accounts remain provisioned by us. An account can belong to more than one organization, and each member holds a role (owner, admin or member). An API key is shown once at creation; we store only a hash of it, so we cannot show it to you again or recover it if you lose it — you create a new one instead.

Billing and credit

Credit is prepaid in THB and topped up via PromptPay, minimum 300 THB per top-up. Each usage record keeps the per-model rate that applied at the moment the request happened, so a later price change never re-prices usage you have already been billed for. Unused credit does not expire on a timer — it is money you have paid us and not yet spent. Costs are rounded to the nearest satang (฿0.01); a request that used real, billable tokens is never charged ฿0.00 — if rounding would take it there, it is billed the ฿0.01 minimum instead.

Region and routing control

Every key carries a routing policy, set once and enforced on every call: strict keeps a request in the nearest region and returns an immediate 429 with Retry-After rather than routing further away; regional allows overflow within the Singapore–Tokyo boundary; available is opt-in only, and allows routing anywhere a model is served. A request never leaves the boundary your policy sets without your policy allowing it.

Acceptable use policy

You must use the Service lawfully and in accordance with these Terms, including the applicable terms and policies of the underlying model providers or other third parties involved in delivering the Service.

Prohibited uses

You must not use the Service to:

• Create, publish, transmit, or facilitate content or activity that is unlawful or infringes the rights of others — including intellectual property infringement, fraud, exploitation of children, or any other conduct that violates applicable law.
• Create or distribute malware, ransomware, phishing content, credential-stealing tools, or any content or tool intended to attack, damage, or gain unauthorized access to another party's systems or data.
• Attempt to reverse-engineer, bypass, circumvent, or defeat the Service's security measures, access controls, rate limits, quotas, usage limits, or routing policies.
• Create or use multiple accounts, organizations, or API keys to evade the Service's limits, quotas, rate limits, or other usage controls.
• Share, resell, lease, transfer, or let another party use your API key, credentials, or access to the Service, except with our prior written permission.
• Impersonate any person or organization, or use another party's credentials without authorization.
• Use scripts, bots, or automated processes to attack, disrupt, or place unreasonable load on our infrastructure, or on that of the underlying model providers or other third parties involved in the Service.
• Evade or attempt to evade the restrictions, security policies, or terms of an underlying model provider — for example, by switching models or providers to work around such restrictions.
• Use the Service in a manner that violates the applicable terms of use or policies of the underlying model providers or other third parties we use to deliver the Service.
• Collect, use, disclose, or distribute another person's personal data without an appropriate right or legal basis, or use the Service to harass, stalk, surveil, deceive, or unlawfully harm another person.
• Send spam or unsolicited bulk messages through the Service or its output.
• Use the Service for high-risk use cases that could materially affect a person's rights, safety, opportunities, or standing — including decisions about employment, credit, insurance, healthcare, or law enforcement.

Permitted uses (for clarity)

You may use the Service for lawful purposes consistent with these Terms, including but not limited to:

• Developing, testing, and operating applications or products that use AI technology.
• Commercial use and internal organizational use.
• Generating content, software, analysis, or other output for lawful purposes.
• Integrating the Service into your systems, applications, or workflows.

These uses are permitted as long as they do not fall within the prohibited uses in this Acceptable Use Policy, these Terms, or the applicable terms and policies of the underlying model providers or other third parties.

Enforcing this policy

We may investigate usage we reasonably suspect violates this Acceptable Use Policy or these Terms, and may take action proportionate to the nature and severity of the violation — including rate-limiting or restricting access, refusing individual requests, suspending an API key, account, or organization, and suspending or terminating the Service as described in these Terms.

We may take any of these actions without prior notice where we believe the usage poses a risk to security, the Service, other users, us, or an underlying model provider or other third party.

Suspension and termination conditions

Your organization account has a status — active, suspended, or closed — and we may change it under the conditions in this section.

Suspending an account

We may suspend an organization account (status: suspended) when any of the following occurs:

• You violate the Acceptable Use Policy or these Terms.
• We reasonably suspect fraud, misuse of the Service, a chargeback, or a payment dispute.
• You have an outstanding balance beyond the overdraft or credit limit we set.
• A court order, or an order or requirement from a government or other legally authorized body, requires us to suspend the Service.
• A security incident may affect the account, the Service, or other users — for example, unauthorized access to the account or its credentials.
• Any other reason we consider necessary to suspend usage to prevent harm, security risk, or impact on the Service, other users, or an underlying model provider.

Effect of suspension

• API keys and credentials under the organization stop working. A status change reaches the organization's API keys within 30 seconds, the same reconcile window the Service uses elsewhere.
• We do not charge for new API usage that occurs while the account is suspended.
• Remaining credit, outstanding balances, and the organization's data are not deleted merely because the account was suspended, and remain subject to the applicable terms and policies.
• Suspension is not termination. We may restore the account to active once the grounds for suspension are resolved, or when we consider it appropriate.

Notice of suspension

In general, we try to notify you by email before, or as soon as possible after, a suspension — stating the reason and, where possible, what you can do to resolve it.

However, we may suspend an account immediately without prior notice where we believe it necessary to prevent harm, a security risk, fraud, system abuse, to comply with a court or government order, or for another necessary and urgent reason.

Terminating an account

Termination (status: closed) is separate from suspension. Once an account is closed, it cannot be changed back to active or suspended.

We may terminate an account when:

• You request that we close the account, and we act on that request.
• You seriously violate the Acceptable Use Policy or these Terms.
• You repeatedly violate the Acceptable Use Policy or these Terms, or fail to resolve the grounds for a suspension within the time we set.
• A legal, security, or other reason means we can no longer continue providing the Service to you.

Only our staff can change an account's status to closed, and once done it cannot be reopened.

Once an account is closed, we handle your and your organization's data according to the retention and deletion periods in the Privacy Policy, including the 90-day retention period for personal data — unless we are required or entitled to keep it longer for legal, accounting, dispute-resolution, or other lawful reasons.

Liability limits and warranty disclaimers

The Service and AI model output

The Service is provided "as is" and "as available." We do not warrant that the Service will be error-free, will operate continuously without interruption, or will meet your specific needs or purposes in every case.

We do not warrant that output, content, or data generated or processed by an AI model will be accurate, complete, current, reliable, or fit for your specific purpose. You are responsible for reviewing, evaluating, and exercising appropriate judgment before using or acting on output from the Service.

Some request processing and output generation is carried out by underlying model providers and other third parties, whose systems we do not directly control. We therefore do not warrant the availability, performance, or output of those providers' systems, subject to the liability we hold under law and these Terms.

Cap on liability

Where we are liable for damage arising from or related to the Service — whether in contract, tort, or on any other legal basis — our total aggregate liability to you for an incident, or related incidents, will not exceed the fees you actually paid us in the 12 months before the date the liability-causing event occurred.

If you had not yet paid us any fees during that period, our total maximum liability will not exceed the fees you actually paid during the period you used the Service before the event, or such other amount as required by applicable law.

Damages we are not liable for

To the extent permitted by law, we are not liable for indirect, consequential, special, or punitive damages, or damages for loss of profit, revenue, business opportunity, goodwill, or data, arising from or related to your use of, or inability to use, the Service — even if we have been advised of the possibility of such damages.

You acknowledge that AI model output may be inaccurate, incomplete, or unsuitable for your specific context, and that you are responsible for reviewing and deciding whether to act on it.

Exceptions to this limitation of liability

The limitations of liability in this section do not apply where applicable law does not permit limiting or excluding such liability, including where the law imposes liability that cannot be limited by agreement.

The scope and categories of liability that cannot be limited or excluded are determined by applicable law.

Governing law

These Terms are governed by and construed in accordance with the laws of Thailand, without regard to conflict-of-laws principles.

Dispute resolution

The parties agree to first attempt in good faith to negotiate a resolution to any dispute arising from or related to these Terms. The party wishing to resolve the dispute must give the other party written notice of it.

If the parties cannot reach agreement within 30 days of that notice being received, the parties agree that the dispute will be subject to the exclusive jurisdiction of the courts of Thailand.

Questions about these terms

We have not appointed a dedicated legal contact, so questions about these terms go to the same team that handles support, by email at support-d@ic-lueur.ai · support@i-c-develop.com (contact form)

How these terms change

We may update these terms — for a new feature, a pricing or routing-policy change, or a change in the law. Every version states what changed and when it took effect.

• A minor change is simply reflected in an updated page.
• A material change — one that affects your rights, your pricing, or how you may use the service — is also actively notified to you, by email, an in-app notice, or a banner on this page, rather than taking effect silently.